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FAQ

FAQ

  • How long is the shelf life of the product?

    It is generally 12 to 24 months and should be stored in a cool and dry place.

  • What should I do if there are quality problems?

    We offer technical support and promise to reissue or provide solutions for confirmed quality issues.

  • What packaging specifications do you have?

    Common packaging options include 1L, 5L, 18L, 20L, and 200L. Customization is available based on customer requirements.

  • Can the customer's logo be printed on the packaging?

    Sure, we offer OEM/ODM customization services.

  • How long is the delivery time?

    It usually takes 10 to 20 days, depending on the order quantity and product type.

  • What is the container loading capacity?

    A 20-foot container can hold approximately 22 to 25 tons of paint, and a 40-foot container can hold about 25 to 27 tons.

  • What is your minimum order quantity?

    It is generally 1 ton and can be mixed with different products.

  • Which payment methods do you support?

    We accept T/T, L/C and other methods. The common one is a 30% deposit plus 70% paid before shipment.

  • Can you provide OEM/ODM?

    Sure. We have many years of OEM experience and can provide customers with customized formulas and packaging.

  • Can I apply for an agency?

    Sure. We welcome long-term partners and offer preferential policies and technical support.

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